It gets very frustrating when there are frequent broadband disconnections, whether it’s while working from home or simply surfing the net in your leisure time. As there can be multiple reasons behind this, the solutions are equally diverse too. You will first need to check whether it’s just one device that’s experiencing broadband disruptions or all the internet-enabled devices that are experiencing the same.
If it turns out to be a common issue, then your internet disruptions could be associated with your router, the cable, the modem or your ISP. Before calling your ISP however, there are a few things you can do to fix the problem yourself too. Here are some tips:
1. As anyone would tell you, the first thing you should try doing is restarting your modem. Disconnect the power cable from the back of your modem for about 60 seconds before plugging it back in. It will run some self-checks before reconnecting back to the broadband service. Once the light comes on, plug in your router and see if the problem has been resolved.
2. Another serious reason why you are facing disruptions could be due to virus or malware infections. You will need to get rid of any spyware or virus to address the disconnection issues. Always ensure that your antivirus is up-to-date and effective.
3. While hardware or software are commonly considered the culprit for frequent broadband disconnections, it could be due to be to network congestion too. This means too many devices hooked onto the same router for data-intensive browsing, at the same time.
4. The location of your router could be the reason too. Keep it in a central location with minimal interference from walls, furnishing, microwave ovens, cordless phones, etc.
5. If you are using cable internet, it’s likely that a large number of people are on the same network, resulting in disruptions during peak hour use. Try upgrading your internet plan to avoid this scenario.
6. It could also be due to damaged cables too, especially the coaxial, DSL or Ethernet cables. Check if your ISP provides fiber optic cables, which are the most reliable and consistent.
And if nothing else works, check with your ISP for solutions.