The advancements in the field of wireless internet have made businesses accessible across the world. This has resulted in a widespread increase in the demand for WiFi connections. However, it is equally important to mention that poor WiFi can affect the business adversely.
The unstable internet connection can end up in demoralizing employee morale as it affects their timely delivery of services. This, in turn, may lead to frustration at the workplace. Another impact of slow or unstable internet connection is that it affects customer experience on the company’s website. The delay in page responsiveness may prompt the customer to move to another vendor leading to a loss in business revenue. Slow internet connection also causes productivity drop as employees have to wait for a longer duration to send emails, for pages to load, for downloading attachments, etc. Some companies also tend to use special enterprise text messaging software for quick communication between employees and customers, and with slow internet, all of those messages could be halted in place and the business could lose precious time and worse, customers.
Another negative factor of slow internet connection is that the business will experience slower growth and can even lead to missed deadlines which in turn can result in losing clients and customers. A delay in communication or lack of communication due to poor internet connection can also spoil the reputation of the business. Net neutrality is also another reason for the failure of small businesses as users get open and free internet.
Very often, small companies depend on a cheap internet connection for their business but it won’t work from a long-term perspective. In the future, it may affect productivity and kill the business. This underlines the importance of choosing a reliable broadband connection for the business to function smoothly. As almost no business can afford to have service slowdowns or outages, it is vital to have a secondary or back up internet plan that can kick in when the primary ISP is either slow or down. The cost for a second connection may vary depending on business needs and bandwidth but doesn’t need to be as expensive as the primary one.
Finally, the requirement of business and budget can determine the best option for backup internet service. But it is highly imperative that every business has a sound back up plan in place for the business to run smoothly without any interruption.